Legal


Privacy

We have created this statement to demonstrate our firm commitment to protecting the privacy  of the users of our website. When you place an order or provide us with personal information, we use it for internal or service-related purposes only. The information we collect is used to notify you of changes to the website, new releases, or special offers and events we think you’ll find valuable. This information is never shared with anyone beyond the support staff of our website and winery, except when required by law enforcement investigation.

The following discloses the information gathering and dissemination practices for this website.

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to gather broad demographic information.

This site contains links to other sites. We are not responsible for the privacy practices or the content of such website.

Our online surveys ask visitors for contact information (like an email address) and demographic information (like zip code, age, or income level). We use contact data from our surveys to send the user information about our company and announcements or alerts from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing content that might be of interest, and displaying content according to preferences. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Security
We are committed to protecting the security of your Personal Information. This site has security measures in place to protect the loss, misuse and alteration of the information under our control.   

We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.

Feedback
If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any email we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.

User Consent

By accessing or otherwise using www.pv365winery.com, you agree to the terms and conditions of this Privacy Policy and the associated Terms of Service you expressly consent to the processing of your Personal Information and Anonymous Information according to this Privacy Policy. Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.

Terms of Service

By purchasing our products, the Customer represents that he/she has read, understands, and agrees to all terms and conditions set forth on this website, and that he/she is at least twenty one (21) years old and has the legal ability to engage in a contract in the State of California. If the Customer does not accept all of the terms and conditions set forth within, he/she should not purchase or use our products. It is further understood that these terms are subject to change from time-to-time, in whole or in part, without prior notice.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database so they will not receive future communications or receive our service.

To Opt-Out from our emailing list click here: Opt-Out now.

Correct/Update

This site gives users the following options for changing and modifying information previously provided 

Contact Us

Contacting the website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please visit our contact page.

Shipping & Return Policy

Due to various state laws, PV365 Winery cannot ship to the following states: Alabama, Arkansas, Delaware, Kentucky, Mississippi, Oklahoma, Rhode Island, Utah. Please reach out to cheers@pv365winery.com for any inquiries. 

Age Verification

By placing an order with us you are stating that you are 21 years of age and that the recipient of the order is also 21 years of age. We require our shipping carrier to add the Adult Signature option, resulting in the carrier verifying the age of the recipient when the package is delivered.

Receiving a Shipment

If the recipient of the wine will not be at home during regular business hours, we highly recommend sending the order to a commercial or business address where the package can be received and signed for.  Orders containing alcohol cannot be left on a doorstep or sent to a P.O. Box.  If no one is available for delivery, two additional attempts will generally be made. If the package is not signed for and received and is subsequently returned to us, there will be an additional shipping charge to resend the package.